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iceMax
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Enterprise Workflow Systems

Enterprise workflow systems.

Corporate messaging, documents and approval chains, migrated and integrated with the tools already in use.

04 Service Overview

As a Lark Global Partner, we deploy unified digital workspaces to support secure, distributed corporate operations — Lark deployment, migration and workflow integration delivered from Singapore.

The work is a migration and integration engagement, not a change programme. Existing messaging, document management and task workflows are moved into the workspace platform with permissions preserved, and the approval chains that run day to day are connected to the enterprise tools that already hold the underlying data.

One workspace instead of six tools

Most organisations reach a point where daily work is spread across a chat tool, a video tool, a document store, a calendar, an approval system and a spreadsheet that has quietly become a database. Each has its own login, its own permission model and its own notion of who is in which team. The cost is not the licences; it is the time spent moving information between them and the decisions made on the version that was out of date.

Lark consolidates messaging, meetings, documents, calendar, approvals and Lark Base into one platform with one directory. A message can become a task, a task can carry a document, and an approval can be raised, routed and recorded without leaving the conversation it started in. For organisations working across Asia-Pacific — and particularly between English- and Chinese-speaking teams — the built-in translation and the single tenant spanning regions remove a class of friction that other platforms treat as an add-on.

How the migration is run

The engagement begins with an audit of what exists: which channels and groups are active, where documents live and who owns them, which approval routes are formal and which run on email threads, and which enterprise systems each of those touches.

From that map, the migration is sequenced by team. Identity is connected first — SSO against the existing identity provider, so there is no new password to manage. Channels and groups are recreated with membership intact. Documents move in batches with their permissions mapped, the source left read-only until each batch is verified. Approval workflows are rebuilt in Lark Approval with the same steps and the same approvers, and only then are they connected to the systems behind them.

Cutover is per team, not per organisation, so at no point is anyone without a working tool. Administrators are trained as the migration progresses and take ownership at handover with the governance model documented.

Integration is where the value is

A workspace on its own is a better chat tool. A workspace connected to the ERP, the CRM and the HR system is an operating layer. We build integrations on Lark’s Open Platform so that an expense claim approved in Lark posts to the finance system, a purchase request checks budget availability before it reaches the approver, a new hire in the HR system appears in the right groups with the right documents on day one, and a customer record in the CRM can be opened from the conversation about that customer.

These integrations are deployed on infrastructure we manage — behind a Cloudflare perimeter, on AWS or Google Cloud — with Zero Trust access wherever an internal system is exposed to the workspace. The workflow layer and the infrastructure beneath it are engineered by the same team.

01 What We Provide
01

Workspace Migration

Migration of corporate messaging, document management, and task workflows into secure workspace platforms.

02

Workflow Integration

Integrating core collaboration software with custom enterprise tools to automate daily approval chains.

02 How We Approach the Engagement
  1. 01

    Workspace audit

    Current messaging, document stores and approval routes are mapped, including the systems they already touch.

  2. 02

    Migration plan

    Content, permissions and workflow ownership are sequenced so operations continue during the move.

  3. 03

    Integration

    Collaboration software is connected to the enterprise tools that generate and consume the approvals.

  4. 04

    Handover

    Administrators are briefed on permissions, workflow ownership and ongoing changes.

03 Technical Capabilities
  • Lark tenant setup, SSO and identity provider integration
  • Corporate messaging migration from Slack, Microsoft Teams, WeChat Work and email
  • Document management migration from Google Drive, SharePoint and file servers, with permission mapping
  • Task and project workflow migration
  • Lark Approval workflow design and automation
  • Lark Base and Lark Open Platform integration with ERP, CRM and HR systems
  • Custom bots and webhook integrations
  • Administrator training and governance handover
04 Questions

What is Lark, and who is it for?

Lark is a unified workspace platform combining messaging, video meetings, documents, calendar, approvals and a no-code database (Lark Base) in one application, with the same experience on desktop and mobile. It is particularly strong for organisations operating across Asia-Pacific and between English- and Chinese-speaking teams, with built-in translation and a single tenant spanning regions.

What does it mean that iceMax is a Lark Global Partner?

We are an accredited implementation partner for Lark, which means deployment, migration, integration and first-line support are delivered by our team rather than by a generic reseller. Licensing is available through us, and technical escalation to Lark is handled on the client’s behalf.

Can we migrate from Slack, Microsoft Teams or WeChat Work to Lark?

Yes. Channel structure, membership, message history where the source platform permits export, and file attachments are migrated with a sequenced cutover so teams are never without a working tool. Where a platform will remain in use for an external community, a bridge is configured rather than a forced migration.

How are documents and permissions handled during migration?

The existing permission model — who owns, who can edit, who can view — is mapped to Lark’s document and folder permissions before any content moves. Content is migrated in batches by team, with the original left read-only until the batch is verified, so no document is lost or exposed to the wrong audience during the transition.

Can Lark be integrated with our ERP, CRM or HR system?

This is the part of the engagement that delivers the most value. Lark’s Open Platform and Lark Base allow approval workflows — expense claims, purchase requests, leave, contract sign-off — to read from and write to the systems that hold the underlying data, so an approval in Lark updates the ERP rather than being re-keyed. We build these integrations to the client’s specific systems.

Does the workspace run on the same secured infrastructure as your cloud services?

Lark itself is a SaaS platform operated by Lark. The integrations, bots and custom services we build for it are deployed on infrastructure we manage — behind a Cloudflare perimeter, on AWS or GCP — with Zero Trust access where an internal system is involved.

Enquiries

Discuss a workspace
migration or integration.